Airship experienced a major incident on June 25, 2026 affecting Mobile Messaging, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 25, 2026, 08:26 PM UTC
Since June 25th, 8:25 PM Pacific we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
- investigating Jun 25, 2026, 09:12 PM UTC
Since 7:09 PM Pacific Time, we have been actively investigating a service degradation that has resulted in delivery delays for the iOS audience. Our engineering team is working to identify and resolve this as quickly as possible. We will update our status page as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
- monitoring Jun 25, 2026, 10:44 PM UTC
Our engineering team has identified the source of the issue, and the system has recovered. We are continuing to monitor for any other issues. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
- resolved Jun 25, 2026, 11:10 PM UTC
This issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.