Airship incident

Investigating an issue with the iOS Sends

Resolved after 2 hours 44 minutes, affecting Mobile Messaging and Mobile Messaging and 1 more, on June 25, 2026.

resolved Jun 25, 2026, 11:10 PM UTC

This issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Started
Jun 25, 2026, 08:26 PM UTC
Resolved
Jun 25, 2026, 11:10 PM UTC
Duration
2h 44m
Detected by Pingoru
Jun 25, 2026, 08:26 PM UTC

Affected components

Mobile MessagingMobile MessagingMobile MessagingMobile MessagingMobile MessagingMobile MessagingMobile MessagingMobile MessagingMobile MessagingMobile Messaging

Update timeline

  1. investigating Jun 25, 2026, 08:26 PM UTC

    Since June 25th, 8:25 PM Pacific we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

  2. investigating Jun 25, 2026, 09:12 PM UTC

    Since 7:09 PM Pacific Time, we have been actively investigating a service degradation that has resulted in delivery delays for the iOS audience. Our engineering team is working to identify and resolve this as quickly as possible. We will update our status page as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

  3. monitoring Jun 25, 2026, 10:44 PM UTC

    Our engineering team has identified the source of the issue, and the system has recovered. We are continuing to monitor for any other issues. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

  4. resolved Jun 25, 2026, 11:10 PM UTC

    This issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

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