Airship incident
Investigating an issue with the go.airship.com component
Airship experienced a major incident on August 4, 2026 affecting go.airship.com and go.airship.com and 1 more component, lasting 21h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 04, 2026, 02:51 PM UTC
Since 2:51 PM Pacific time we are investigating an issue involving the go.airship.com component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
- investigating Aug 04, 2026, 03:48 PM UTC
We are monitoring a cloud infrastructure capacity issue affecting a portion of our platform. Some customers may see slightly elevated processing times; services remain available and our engineering team is engaged. We'll post updates here as we have them. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
- monitoring Aug 04, 2026, 10:02 PM UTC
Our engineering team has found the source of the issue. This has now been resolved and we are currently monitoring the system.
- resolved Aug 05, 2026, 12:40 PM UTC
This incident has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.