Airship incident

Investigating an issue with the Mobile Messaging component

Major Resolved View vendor source →

Airship experienced a major incident on May 24, 2026 affecting Mobile Messaging, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 10:15 AM UTC
Resolved
May 24, 2026, 01:56 PM UTC
Duration
3h 41m
Detected by Pingoru
May 24, 2026, 10:15 AM UTC

Affected components

Mobile Messaging

Update timeline

  1. identified May 24, 2026, 10:15 AM UTC

    As of approximately 10:15 AM PST / 17:15 UTC, we are actively investigating an issue involving the Mobile Messaging component. Our engineering team is working to identify and resolve this as quickly as possible. We will update our status page as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

  2. monitoring May 24, 2026, 12:41 PM UTC

    Our engineering team has identified the source of the issue and the system has recovered. We are continuing to monitor for any other issues. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

  3. resolved May 24, 2026, 01:56 PM UTC

    This issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.