Airship experienced a major incident on January 14, 2026 affecting SMS Messaging and SMS Messaging and 1 more component, lasting 12h 52m. The incident has been resolved; the full update timeline is below.
Affected components
SMS MessagingSMS MessagingSMS MessagingSMS Messaging
Update timeline
- investigating Jan 14, 2026, 01:38 PM UTC
Since 8:45 PT, Verizon Wireless has been experiencing delays in delivery delays when sending SMS/MMS messages in the United States from a subset of long codes, short codes, and toll-free numbers. Our SMS/MMS provider is currently investigating this issue on their end. We will update our status page as soon as we have more information. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
- resolved Jan 15, 2026, 02:30 AM UTC
This incident has been resolved.