Airship incident

SMS/MMS deliveries delayed on Verizon Wireless

Resolved after 12 hours 52 minutes, affecting SMS Messaging and SMS Messaging and 1 more, on January 14, 2026.

investigating Jan 14, 2026, 01:38 PM UTC

Since 8:45 PT, Verizon Wireless has been experiencing delays in delivery delays when sending SMS/MMS messages in the United States from a subset of long codes, short codes, and toll-free numbers. Our SMS/MMS provider is currently investigating this issue on their end. We will update our status page as soon as we have more information. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Started
Jan 14, 2026, 01:38 PM UTC
Resolved
Jan 15, 2026, 02:30 AM UTC
Duration
12h 52m
Detected by Pingoru
Jan 14, 2026, 01:38 PM UTC

Affected components

SMS MessagingSMS MessagingSMS MessagingSMS MessagingSMS MessagingSMS MessagingSMS MessagingSMS MessagingSMS MessagingSMS Messaging

Update timeline

  1. investigating Jan 14, 2026, 01:38 PM UTC

    Since 8:45 PT, Verizon Wireless has been experiencing delays in delivery delays when sending SMS/MMS messages in the United States from a subset of long codes, short codes, and toll-free numbers. Our SMS/MMS provider is currently investigating this issue on their end. We will update our status page as soon as we have more information. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

  2. resolved Jan 15, 2026, 02:30 AM UTC

    This incident has been resolved.

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