Aircall experienced a minor incident on June 3, 2025 affecting Inbound Messaging (SMS/MMS) and Outbound Messaging (SMS/MMS), lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Messaging (SMS/MMS)Outbound Messaging (SMS/MMS)
Update timeline
- investigating Jun 03, 2025, 04:22 PM UTC
We are currently investigating reports of undelivered SMS when using French numbers.
- monitoring Jun 03, 2025, 04:37 PM UTC
We are observing successful messages, and we will continue monitoring the system until full resolution is confirmed.
- resolved Jun 03, 2025, 04:40 PM UTC
This incident has been resolved.