Aircall incident
Inbound Call Issues impacting French and Spanish Numbers
Aircall experienced a minor incident on April 29, 2026 affecting Inbound Calls and eSIM, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound CallseSIM
Update timeline
- investigating Apr 29, 2026, 02:35 PM UTC
We are currently investigating ongoing issues impacting inbound French Numbers.
- investigating Apr 29, 2026, 02:42 PM UTC
We are continuing to investigate this issue.
- identified Apr 29, 2026, 02:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 29, 2026, 02:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2026, 03:16 PM UTC
This incident has been resolved.