Aircall incident

Issue on inbound/outbound calls

Notice Resolved View vendor source →

Aircall experienced a notice incident on May 15, 2026 affecting Inbound Calls and Aircall Workspace (Desktop) and 1 more component, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 05:15 AM UTC
Resolved
May 15, 2026, 07:16 AM UTC
Duration
2h 1m
Detected by Pingoru
May 15, 2026, 05:15 AM UTC

Affected components

Inbound CallsAircall Workspace (Desktop)Outbound CallsAircall Mobile App (iOS)Aircall Mobile App (Android)Aircall Chrome ExtensionAircall Workspace (Web)

Update timeline

  1. investigating May 15, 2026, 05:15 AM UTC

    We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation. We will be updating this status page to keep you informed of the resolution progress.

  2. monitoring May 15, 2026, 06:40 AM UTC

    We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.

  3. monitoring May 15, 2026, 07:12 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 15, 2026, 07:16 AM UTC

    This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.