Aircall incident

One way audio issue on outbound calls in a subset of UK numbers

Minor Resolved View vendor source →

Aircall experienced a minor incident on June 10, 2025 affecting Outbound Calls, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 08:16 AM UTC
Resolved
Jun 10, 2025, 10:18 AM UTC
Duration
2h 1m
Detected by Pingoru
Jun 10, 2025, 08:16 AM UTC

Affected components

Outbound Calls

Update timeline

  1. investigating Jun 10, 2025, 08:16 AM UTC

    We are currently investigating an issue impacting outbound calls in a subset of UK numbers

  2. monitoring Jun 10, 2025, 08:56 AM UTC

    A change has been implemented by our routing team and we are monitoring the situation.

  3. resolved Jun 10, 2025, 10:18 AM UTC

    This incident has been resolved