Aircall experienced a minor incident on June 16, 2025 affecting Analytics, lasting 11h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- investigating Jun 16, 2025, 07:25 PM UTC
We are currently investigating delays in the recent historical data becoming available in Analytics.
- monitoring Jun 17, 2025, 12:56 AM UTC
A fix has been implemented and we are monitoring results. The new Analytics data will process normally, while we are working on back-filling the old data.
- resolved Jun 17, 2025, 07:06 AM UTC
All missing data has been back filled. The incident has been resolved.