Aircall incident

Error 503 when opening Smartflows Editor and Call Timeline

Minor Resolved View vendor source →

Aircall experienced a minor incident on April 15, 2025, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 01:09 PM UTC
Resolved
Apr 15, 2025, 01:56 PM UTC
Duration
46m
Detected by Pingoru
Apr 15, 2025, 01:09 PM UTC

Update timeline

  1. investigating Apr 15, 2025, 01:09 PM UTC

    Users may be experiencing an Error 503 when editing Smartflows and when opening a Call Timeline. We are investigating.

  2. monitoring Apr 15, 2025, 01:18 PM UTC

    We are observing improvements after a quick fix. We are currently monitoring the system.

  3. resolved Apr 15, 2025, 01:56 PM UTC

    This situation has been resolved.