Adyen incident

Swish is experiencing higher refusal rates

Resolved after 2 hours 8 minutes, affecting Adyen Platform and Acquirer Payments Performance, on November 3, 2026.

resolved Nov 03, 2026, 04:01 AM UTC

Processing over Swish is back to normal since 03:50 CET. We will continue monitoring and provide a new update if required.

Started
Nov 03, 2026, 01:52 AM UTC
Resolved
Nov 03, 2026, 04:01 AM UTC
Duration
2h 8m
Detected by Pingoru
Nov 03, 2026, 01:52 AM UTC

Affected components

Adyen PlatformAcquirer Payments Performance

Update timeline

  1. identified Nov 03, 2026, 01:52 AM UTC

    We have identified an issue outside of our platform resulting in higher refusal rates for transactions processed through Swish starting at 02:06 CET. We have contacted Swish and we will provide an update as soon as it becomes available.

  2. resolved Nov 03, 2026, 04:01 AM UTC

    Processing over Swish is back to normal since 03:50 CET. We will continue monitoring and provide a new update if required.

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