Adyen incident

INTERSOLVE is experiencing higher error rates

Resolved after 3 hours 27 minutes, affecting Adyen Platform and Acquirer Payments Performance, on November 2, 2026.

resolved Nov 02, 2026, 02:48 PM UTC

Processing over Pluxee Intersolve is back to normal since 14:30 CET. We will continue monitoring and provide a new update if required.

Started
Nov 02, 2026, 11:20 AM UTC
Resolved
Nov 02, 2026, 02:48 PM UTC
Duration
3h 27m
Detected by Pingoru
Nov 02, 2026, 11:20 AM UTC

Affected components

Adyen PlatformAcquirer Payments Performance

Update timeline

  1. identified Nov 02, 2026, 11:20 AM UTC

    We have identified an issue outside of our platform resulting in higher error rates for transactions processed through INTERSOLVE with pluxee starting at 09:00 CET.

  2. resolved Nov 02, 2026, 02:48 PM UTC

    Processing over Pluxee Intersolve is back to normal since 14:30 CET. We will continue monitoring and provide a new update if required.

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