Adyen incident
MB WAY and Multibanco are experiencing offer conversion issues
Resolved after 1 hour 21 minutes, affecting Adyen Platform and Acquirer Payments Performance, on November 2, 2026.
Processing over MB WAY and Multibanco is back to normal since 15:48 CET. We will continue monitoring and provide a new update if required.
Affected components
Update timeline
- identified Nov 02, 2026, 01:56 PM UTC
We have been informed of issues with MB WAY and Multibanco starting at 13:40 CET. This may cause offers to remain open until cancelled. Merchants may also experience an increase in refusal rates once the offers expire. We are in contact with MB WAY and Multibanco and we will provide an update as soon as it becomes available.
- resolved Nov 02, 2026, 03:17 PM UTC
Processing over MB WAY and Multibanco is back to normal since 15:48 CET. We will continue monitoring and provide a new update if required.
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