Ongoing since 05:03 PM UTC, affecting Adyen Platform and Settlement Payout.
We can confirm that as of 19:01 CET on November 2, 2026, the issue resulting in a partial payout delay for a subset of USD and EUR transactions, and for a subset of payouts processed through cross-border transfers, has been mitigated. Our engineering teams are currently retrying the payouts that failed during the incident. We will provide further updates as soon as we have more information on when the affected payouts will be received.
Affected components
Update timeline
- identified Nov 02, 2026, 05:03 PM UTC
We have identified an internal technical issue which started at 16:00 CET on November 2, 2026, resulting in a partial payout delay for a subset of USD and EUR transactions processed through wire and instant transfers. Additionally, there is a partial payout delay for a subset of cross-border transfers in all currencies. As a result, a subset of customers might experience a delay in receiving their payouts scheduled for November 2, 2026. Our engineering teams have been engaged and are working to resolve this issue. We will provide an update on the expected delay as soon as we have more information.
- monitoring Nov 02, 2026, 06:21 PM UTC
We can confirm that as of 19:01 CET on November 2, 2026, the issue resulting in a partial payout delay for a subset of USD and EUR transactions, and for a subset of payouts processed through cross-border transfers, has been mitigated. Our engineering teams are currently retrying the payouts that failed during the incident. We will provide further updates as soon as we have more information on when the affected payouts will be received.
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