AdvancedMD incident

Updox Service Disruption: May Impact AdvancedMD Fax Users

Minor Resolved View vendor source →

AdvancedMD experienced a minor incident on July 15, 2026 affecting Fax, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 06:01 PM UTC
Resolved
Jul 15, 2026, 07:19 PM UTC
Duration
1h 18m
Detected by Pingoru
Jul 15, 2026, 06:01 PM UTC

Affected components

Fax

Update timeline

  1. monitoring Jul 15, 2026, 06:01 PM UTC

    Our third-party partner, Updox, is currently experiencing a service disruption that may impact access to the AdvancedMD Fax application. As a result, some users may be unable to access fax services at this time. We are actively monitoring the situation with our vendor and will provide updates as more information becomes available. For the latest information from Updox, users can subscribe to incident updates on their status page: https://partnerstatus.updox.com/

  2. resolved Jul 15, 2026, 07:19 PM UTC

    This incident has been resolved.