AdvancedMD incident
Optum (Change Healthcare) Claims Processing Delays
AdvancedMD is currently experiencing a minor incident affecting Claim Submission, which began 50 min ago. The vendor's full update timeline is below.
Affected components
Claim Submission
Update timeline
- identified Jun 11, 2026, 06:56 PM UTC
We have identified an issue with Optum (Change Healthcare) resulting in claims processing delays beginning June 10, 2025. All other Optum (Change Healthcare) integrations are functioning normally. No action is required — claims do not need to be rebilled and will process automatically once resolved. We are actively engaged with Optum (Change Healthcare) and will provide updates as information becomes available.