AdvancedMD incident

Optum (Change Healthcare) Claims Processing Delays

AdvancedMD is currently experiencing a minor incident affecting Claim Submission, which began 50 min ago. The vendor's full update timeline is below.

Started
Jun 11, 2026, 06:56 PM UTC
Resolved
Ongoing
Duration
● 50m
Detected by Pingoru
Jun 11, 2026, 06:56 PM UTC

Affected components

Claim Submission

Update timeline

  1. identified Jun 11, 2026, 06:56 PM UTC

    We have identified an issue with Optum (Change Healthcare) resulting in claims processing delays beginning June 10, 2025. All other Optum (Change Healthcare) integrations are functioning normally. No action is required — claims do not need to be rebilled and will process automatically once resolved. We are actively engaged with Optum (Change Healthcare) and will provide updates as information becomes available.