AdvancedMD incident

Degraded Claims Processing

Minor Resolved View vendor source →

AdvancedMD experienced a minor incident on April 17, 2026 affecting Practice Management (PM), lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 12:59 PM UTC
Resolved
Apr 17, 2026, 01:24 PM UTC
Duration
24m
Detected by Pingoru
Apr 17, 2026, 12:59 PM UTC

Affected components

Practice Management (PM)

Update timeline

  1. investigating Apr 17, 2026, 12:59 PM UTC

    We are currently investigating reports of intermittent issues related to claims processing. Our technical teams are actively engaged and working to resolve the issue. Incident Managers will continue to provide updates here as additional information becomes available.

  2. resolved Apr 17, 2026, 01:24 PM UTC

    This incident has been resolved.