AdvancedMD experienced a notice incident on May 27, 2026 affecting ePrescribing, lasting 11h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 27, 2026, 01:02 AM UTC
We are currently aware of an ongoing issue with DrFirst that is impacting the ability to electronically prescribe controlled substances for some providers. Our team is actively monitoring the situation and working with DrFirst as they investigate and resolve the outage. Non-controlled substance prescribing and other platform functions remain available unless otherwise noted. We will continue to share updates as more information becomes available. Thank you for your patience and understanding.
- monitoring May 27, 2026, 04:33 AM UTC
DrFirst is still investigating the issue. We will continue to share updates as more information becomes available. Thank you for your patience and understanding.
- resolved May 27, 2026, 12:08 PM UTC
This incident has been resolved.