Adobe Experience Cloud incident
Customer Journey Analytics, Adobe Journey Optimizer
Adobe Experience Cloud experienced a minor incident on July 9, 2026 affecting Customer Journey Analytics and Adobe Journey Optimizer, lasting 7h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Journey AnalyticsAdobe Journey Optimizer
Update timeline
No vendor updates were posted for this incident — only the open and resolve events were observed.