Adobe Experience Cloud incident

Adobe Journey Optimizer, Real-Time CDP: Performance issue

Resolved after 52 minutes, affecting Adobe Journey Optimizer and Real-Time CDP, on September 24, 2026.

resolved Sep 24, 2026, 12:57 AM UTC

We've reduced the severity level of the performance issue and will no longer be publishing updates.

Started
Sep 24, 2026, 12:05 AM UTC
Resolved
Sep 24, 2026, 12:57 AM UTC
Duration
52m
Detected by Pingoru
Sep 24, 2026, 12:05 AM UTC

Affected components

Adobe Journey OptimizerReal-Time CDP

Update timeline

  1. monitoring Sep 24, 2026, 12:06 AM UTC

    We’re investigating a performance issue.

  2. resolved Sep 24, 2026, 12:57 AM UTC

    We've reduced the severity level of the performance issue and will no longer be publishing updates.

  3. resolved Sep 24, 2026, 12:57 AM UTC

    We've reduced the severity level of the performance issue and will no longer be publishing updates.

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