Adobe Experience Cloud incident

Adobe Commerce: Availability issue

Resolved on November 5, 2026, affecting Adobe Commerce.

resolved Nov 05, 2026, 03:35 PM UTC

The previously indicated issue has been determined to be non-impactful and has been closed.

Started
Nov 05, 2026, 11:46 AM UTC
Resolved
Nov 05, 2026, 11:46 AM UTC
Duration
–
Detected by Pingoru
Nov 05, 2026, 11:46 AM UTC

Affected components

Adobe Commerce

Update timeline

  1. monitoring Nov 05, 2026, 03:12 PM UTC

    We’re investigating an availability issue.

  2. monitoring Nov 05, 2026, 03:28 PM UTC

    A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.

  3. resolved Nov 05, 2026, 03:35 PM UTC

    The previously indicated issue has been determined to be non-impactful and has been closed.

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