Adobe Experience Cloud incident

Real-Time CDP: Performance issue

Resolved after 40 minutes, affecting Real-Time CDP, on September 23, 2026.

resolved Sep 23, 2026, 10:35 PM UTC

We’ve reduced the severity level of this issue and will no longer be publishing updates.

Started
Sep 23, 2026, 09:55 PM UTC
Resolved
Sep 23, 2026, 10:35 PM UTC
Duration
40m
Detected by Pingoru
Sep 23, 2026, 09:55 PM UTC

Affected components

Real-Time CDP

Update timeline

  1. monitoring Sep 23, 2026, 10:32 PM UTC

    Our monitoring systems have alerted to a potential issue.

  2. resolved Sep 23, 2026, 10:35 PM UTC

    We’ve reduced the severity level of this issue and will no longer be publishing updates.

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