Adobe Experience Cloud incident

Adobe Journey Optimizer: Performance issue

Resolved after 1 day 1 hour, affecting Adobe Journey Optimizer, on September 14, 2026.

resolved Sep 22, 2026, 11:11 PM UTC

We’ve reduced the severity level of the performance issue and will no longer be publishing updates.

Started
Sep 14, 2026, 06:08 PM UTC
Resolved
Sep 15, 2026, 08:01 PM UTC
Duration
1d 1h
Detected by Pingoru
Sep 14, 2026, 06:08 PM UTC

Affected components

Adobe Journey Optimizer

Update timeline

  1. resolved Sep 22, 2026, 09:02 AM UTC

    We’ve resolved the availability issue.

  2. resolved Sep 22, 2026, 11:11 PM UTC

    We’ve reduced the severity level of the performance issue and will no longer be publishing updates.

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