Adobe Experience Cloud incident

Customer Journey Analytics: Performance issue

Resolved after 12 minutes, affecting Customer Journey Analytics, on September 11, 2026.

resolved Sep 11, 2026, 12:12 PM UTC

We’ve reduced the severity level of this issue and will no longer be publishing updates.

Started
Sep 11, 2026, 12:00 PM UTC
Resolved
Sep 11, 2026, 12:12 PM UTC
Duration
12m
Detected by Pingoru
Sep 11, 2026, 12:00 PM UTC

Affected components

Customer Journey Analytics

Update timeline

  1. monitoring Sep 11, 2026, 12:00 PM UTC

    Our monitoring systems have alerted to a potential issue.

  2. resolved Sep 11, 2026, 12:12 PM UTC

    We’ve reduced the severity level of this issue and will no longer be publishing updates.

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