Adobe Experience Cloud incident

Adobe Analytics: Availability issue

Ongoing since 02:45 AM UTC, affecting Adobe Analytics.

monitoring Oct 24, 2026, 08:17 AM UTC

Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.What has changed: The Adobe engineering teams continue to investigate the issue and are working to restore the affected functionality.Customer impact: A subset of customers may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.

Started
Oct 24, 2026, 02:45 AM UTC
Resolved
Ongoing
Duration
● 12h 29m
Detected by Pingoru
Oct 24, 2026, 02:45 AM UTC

Affected components

Adobe Analytics

Update timeline

  1. monitoring Oct 24, 2026, 07:29 AM UTC

    We’re investigating an availability issue.

  2. monitoring Oct 24, 2026, 07:39 AM UTC

    Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.

  3. monitoring Oct 24, 2026, 08:17 AM UTC

    Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.What has changed: The Adobe engineering teams continue to investigate the issue and are working to restore the affected functionality.Customer impact: A subset of customers may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.

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