Adobe Experience Cloud incident

Adobe Campaign: Availability issue

Resolved after 3 hours 26 minutes, affecting Adobe Campaign, on September 11, 2026.

resolved Sep 11, 2026, 08:26 AM UTC

We've reduced the severity level of the availability issue and will no longer be publishing updates.

Started
Sep 11, 2026, 05:00 AM UTC
Resolved
Sep 11, 2026, 08:26 AM UTC
Duration
3h 26m
Detected by Pingoru
Sep 11, 2026, 05:00 AM UTC

Affected components

Adobe Campaign

Update timeline

  1. monitoring Sep 11, 2026, 07:58 AM UTC

    We’re investigating an availability issue.

  2. monitoring Sep 11, 2026, 08:01 AM UTC

    We’ve changed the impact start date for the availability issue.

  3. monitoring Sep 11, 2026, 08:10 AM UTC

    A subset of Adobe Campaign customers hosted in EMEA region may experience delays in campaign delivery processing and related workflow execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.

  4. monitoring Sep 11, 2026, 08:10 AM UTC

    We’re investigating an availability issue.

  5. monitoring Sep 11, 2026, 08:14 AM UTC

    We've reduced the severity level of the performance issue and will no longer be publishing updates.

  6. monitoring Sep 11, 2026, 08:16 AM UTC

    We’re investigating an availability issue.

  7. resolved Sep 11, 2026, 08:26 AM UTC

    We've reduced the severity level of the availability issue and will no longer be publishing updates.

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