Resolved after 54 minutes, affecting Adobe Campaign, on September 10, 2026.
The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.
Affected components
Update timeline
- monitoring Sep 10, 2026, 01:19 PM UTC
We’re investigating a performance issue.
- monitoring Sep 10, 2026, 01:30 PM UTC
A subset of Adobe Campaign customers globally may be experiencing temporary issues accessing their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support at https://experienceleague.adobe.com/support.
- resolved Sep 10, 2026, 01:43 PM UTC
We’ve resolved the performance issue.
- resolved Sep 10, 2026, 01:46 PM UTC
A subset of Adobe Campaign customers globally may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experiencing temporary issues accessing their instances. If you are still experiencing symptoms, please contact Adobe Campaign Support at https://experienceleague.adobe.com/support.The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Sep 24, 2026, 03:56 PM UTC
The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.
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