Ada incident

Partial Outages and increased latency Issues with Ada Chat have been identified

Minor Resolved View vendor source →

Ada experienced a minor incident on October 19, 2025 affecting AI Agent and Chat, lasting 6h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2025, 01:56 AM UTC
Resolved
Oct 19, 2025, 08:35 AM UTC
Duration
6h 38m
Detected by Pingoru
Oct 19, 2025, 01:56 AM UTC

Affected components

AI AgentChat

Update timeline

  1. identified Oct 19, 2025, 01:56 AM UTC

    We are experiencing degraded performance in chat services due to an upstream provider issue. Our team is monitoring and working with the vendor for resolution. Apologies for this inconvenience. We will continue to keep you up to date.

  2. resolved Oct 19, 2025, 08:35 AM UTC

    This incident has been resolved.