Is Acquia down?

Acquia has identified an issue impacting Google Ads connector processing due to the deprecation of a Google Ads API version used by certain connector workflows. As a result, some Google Ads audience and offline conversion synchronization jobs may fail to execute successfully. We have identified the root cause and is actively deploying a fix.

Acquia has identified an issue impacting Google Ads connector processing due to the deprecation of a Google Ads API version used by certain connector workflows. As a result, some Google Ads audience and offline conversion synchronization jobs may fail to execute successfully. We have identified the root cause and is actively deploying a fix.

The underlying cause of the recent service interruption has been successfully identified and resolved by our engineering team. All affected services have been fully restored, and core systems are operating normally. We are continuing to monitor performance closely to ensure ongoing stability. We sincerely apologize for the disruption to your workflow and appreciate your patience while we worked to resolve this.

The underlying cause of this interruption has been addressed. All affected services have been restored. All services are operational at this time.

We are currently investigating a service interruption affecting Acquia Campaign Studio and Campaign Factory, where users are experiencing login failures. Our engineering and operations teams are actively triaging the situation to identify the root cause. We treat login disruptions with the highest priority and will provide regular updates here as we uncover more information.

We have resolved the service interruption affecting Acquia Campaign Studio and Campaign Factory, where users were experiencing login failures. Our engineering and operations teams are actively monitoring the situation to ensure platform stability and performance remain optimal. We will continue to keep a close watch on the system to prevent any further recurrence.

The login issues affecting Acquia Campaign Studio and Campaign Factory have been completely resolved, and all systems are fully operational.

Acquia has detected a service interruption affecting multiple servers and balancers in AWS Availability Zone us-east-1b.  Acquia is investigating the cause and working to restore full services as soon as possible.

We are continuing to investigate a service interruption that impacts multiple servers and balancers in AWS Availability Zone us-east-1b. Our teams are working diligently to resolve the issue. We will continue to provide updates as soon as they are available.

Acquia is still investigating the cause of the issue, we will provide additional updates as they become available.

Acquia is impacted by upstream provider. Our teams are working diligently to resolve the issue. We will continue to provide updates as soon as they are available.

We are continuing to work with our upstream provider to address the ongoing service interruption. Our engineering teams remain actively engaged in resolving the issue. We will provide another update as soon as more information becomes available.

Our teams remain actively engaged with our upstream provider to resolve the ongoing impact to our services. We are continuously monitoring the situation and will provide further updates as soon as we have new details to share.Our next scheduled update will be at 10:00 AM UTC.

We are maintaining close communication with our upstream provider as they work to resolve the underlying issue. Mitigation efforts are still underway, and our team is continuously monitoring the environment. We will provide our next update as soon as there is a change in status.

We continue to maintain close communication with our upstream provider as they work to resolve the underlying issue. During our ongoing investigation, we have identified that Acquia CDP clients on the US Prod platform are also currently impacted by this outage. Mitigation efforts remain underway, and our team is continuously monitoring the environment. We will provide our next update as soon as there is a change in status or more information becomes available.

We are maintaining close communication with our upstream provider while they work to resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more information becomes available.

We have successfully relaunched services & has unblocked issue for the majority of impacted Acquia Cloud platform customers. These services are currently showing signs of recovery, and we are monitoring them closely to ensure continued stability. However, the underlying issue continues to impact Acquia CDP clients on the US Prod platform. We are maintaining close communication with our upstream provider while they work to resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more information becomes available.

We have successfully relaunched services & has unblocked issue for the majority of impacted Acquia Cloud platform customers. However, the underlying issue continues to impact Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are maintaining close communication with our upstream provider while they work to resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more information becomes available.

This issue continues to impact Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are maintaining close communication with our upstream provider while work is done resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more information becomes available.

This issue is impact Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are still maintaining communication with our upstream provider while work is done to resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more information becomes available.

This issue impacts Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are still maintaining communication with our upstream provider as work is done to resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more information becomes available.

The issue with our upstream provider has been fully resolved, and all affected services have been restored to normal operations. Thank you for your patience while we worked to address this issue.

We are investigating an issue where some customers are encountering degraded performance when loading Portals.

We are still investigating an issue where some customers are encountering degraded performance when loading Portals.

We've identified the issue causing degraded Portals performance for some customers and we are working on a fix.

A fix has been implemented for the issue causing degraded Portals performance and we're monitoring to ensure stability.

We have resolved the issue causing degraded Portals performance for some customers. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

We've detected a service interruption affecting the stability for your application. The issue was quickly identified and resolved. Everything is up and running now.