Acquia incident

Acquia has detected a service interruption affecting Acquia Source

Minor Resolved View vendor source →

Acquia experienced a minor incident on October 8, 2026 affecting Acquia Source, lasting 6h 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 06:04 PM UTC
Resolved
Oct 09, 2026, 12:42 AM UTC
Duration
6h 37m
Detected by Pingoru
Oct 08, 2026, 06:04 PM UTC

Affected components

Acquia Source

Update timeline

  1. investigating Oct 08, 2026, 06:04 PM UTC

    Acquia is investigating a caching issue impacting Source CMS that is resulting in downtime for impacted sites. We will update you as more information becomes available.

  2. identified Oct 08, 2026, 07:11 PM UTC

    The cause has been identified and active remediation is underway. Acquia is working to restore full functionality to Source CMS. We will continue to keep you updated as more information becomes available.

  3. identified Oct 08, 2026, 08:10 PM UTC

    Acquia is continuing to work on remediation on the impact of sites experiencing the caching issue with Source CMS. We will continue to keep you updated as more information becomes available.

  4. identified Oct 08, 2026, 10:29 PM UTC

    Acquia is continuing work on remediation of the caching issue with Source CMS. We will keep you updated as we continue the work and more information becomes available.

  5. identified Oct 08, 2026, 11:48 PM UTC

    Acquia has mitigated most of the impact of the caching issue and is continuing work on a solution for sites still impacted. We will update as new information becomes available.

  6. resolved Oct 09, 2026, 12:42 AM UTC

    Acquia has resolved the caching issue impacting Source CMS. We will continue monitoring to ensure stability.