Acquia incident

Acquia DAM Search Issue

Minor Resolved View vendor source →

Acquia experienced a minor incident on October 6, 2026 affecting Assets and Templates, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 03:48 PM UTC
Resolved
Oct 06, 2026, 04:25 PM UTC
Duration
36m
Detected by Pingoru
Oct 06, 2026, 03:48 PM UTC

Affected components

Assets and Templates

Update timeline

  1. investigating Oct 06, 2026, 03:48 PM UTC

    We're currently investigating an issue where some EU hosted customers are encountering intermittent errors when searching.

  2. resolved Oct 06, 2026, 04:25 PM UTC

    We've resolved the issue causing intermittent errors when searching for EU hosted customers. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.