ABBYY incident

Processing delays in Vantage 3.x US

Ongoing since 05:51 PM UTC, affecting US.

monitoring Oct 26, 2026, 05:51 PM UTC

We previously reported that the storage performance issues affecting Vantage US had been resolved. Our engineers have since found that the environment has not fully recovered, and some customers may still see slower processing or occasional “server busy” errors on transactions. We are continuing to work with our cloud provider while storage performance stabilizes. We apologize for the confusion and will provide another update as soon as we have more information.

Started
Oct 26, 2026, 05:51 PM UTC
Resolved
Ongoing
Duration
● 1h 10m
Detected by Pingoru
Oct 26, 2026, 05:51 PM UTC

Affected components

US

Update timeline

  1. monitoring Oct 26, 2026, 05:51 PM UTC

    We previously reported that the storage performance issues affecting Vantage US had been resolved. Our engineers have since found that the environment has not fully recovered, and some customers may still see slower processing or occasional “server busy” errors on transactions. We are continuing to work with our cloud provider while storage performance stabilizes. We apologize for the confusion and will provide another update as soon as we have more information.

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