Ongoing since 05:51 PM UTC, affecting US.
We previously reported that the storage performance issues affecting Vantage US had been resolved. Our engineers have since found that the environment has not fully recovered, and some customers may still see slower processing or occasional “server busy” errors on transactions. We are continuing to work with our cloud provider while storage performance stabilizes. We apologize for the confusion and will provide another update as soon as we have more information.
Affected components
Update timeline
- monitoring Oct 26, 2026, 05:51 PM UTC
We previously reported that the storage performance issues affecting Vantage US had been resolved. Our engineers have since found that the environment has not fully recovered, and some customers may still see slower processing or occasional “server busy” errors on transactions. We are continuing to work with our cloud provider while storage performance stabilizes. We apologize for the confusion and will provide another update as soon as we have more information.
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