24Pet incident

PetPoint Scheduled Intake Issue

Ongoing since 03:12 PM UTC, affecting PetPoint Application.

investigating Oct 30, 2026, 03:12 PM UTC

We have received reports that some users are unable to complete Scheduled Intakes. We are investigating the cause and a a correction. At this time the current workaround is to grant these users Jr Admin-Utilities level user permissions until this issue is resolved. Updates will be posted here as they become available.

Started
Oct 30, 2026, 03:12 PM UTC
Resolved
Ongoing
Duration
● 9m
Detected by Pingoru
Oct 30, 2026, 03:12 PM UTC

Affected components

PetPoint Application

Update timeline

  1. investigating Oct 30, 2026, 03:12 PM UTC

    We have received reports that some users are unable to complete Scheduled Intakes. We are investigating the cause and a a correction. At this time the current workaround is to grant these users Jr Admin-Utilities level user permissions until this issue is resolved. Updates will be posted here as they become available.

Your product runs on more than 24Pet

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →