24Pet incident

PetPoint: Error when with Certificate from within the Medical Module

Ongoing since 12:19 PM UTC, affecting PetPoint Application.

investigating Oct 28, 2026, 12:19 PM UTC

We have received reports of users receiving an error message when clicking the Certificate button within the Medical Module. At this time there is no known workaround. We are investigating the cause and a correction. Updates will be posted here as they become available. Thank you for your patience.

Started
Oct 28, 2026, 12:19 PM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
Oct 28, 2026, 12:19 PM UTC

Affected components

PetPoint Application

Update timeline

  1. investigating Oct 28, 2026, 12:19 PM UTC

    We have received reports of users receiving an error message when clicking the Certificate button within the Medical Module. At this time there is no known workaround. We are investigating the cause and a correction. Updates will be posted here as they become available. Thank you for your patience.

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