24Pet incident

Regarding PHP

Ongoing since 03:01 PM UTC, affecting PetPoint Application and Chameleon.

monitoring Oct 22, 2026, 03:01 PM UTC

We do not use PHP in either PetPoint or Chameleon; neither software has any known vulnerabilities due to PHP. While PHP is used in some supporting tools, we have either turned off PHP versions or upgraded as required. We are working to evaluate and address any potential vulnerabilities in these tools. Please submit a Support Case if you encounter a tool that is not working so we can assist you. Additional updates will be posted here as they become available.

Started
Oct 22, 2026, 03:01 PM UTC
Resolved
Ongoing
Duration
● 3h 14m
Detected by Pingoru
Oct 22, 2026, 03:01 PM UTC

Affected components

PetPoint ApplicationChameleon

Update timeline

  1. monitoring Oct 22, 2026, 03:01 PM UTC

    We do not use PHP in either PetPoint or Chameleon; neither software has any known vulnerabilities due to PHP. While PHP is used in some supporting tools, we have either turned off PHP versions or upgraded as required. We are working to evaluate and address any potential vulnerabilities in these tools. Please submit a Support Case if you encounter a tool that is not working so we can assist you. Additional updates will be posted here as they become available.

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