Resolved after 13 hours 42 minutes, affecting Pet Professional Portal, on September 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Pet Professional Portal
Update timeline
- investigating Sep 01, 2026, 10:33 PM UTC
We have received several reports of an outage affecting the Pet Professional Portal. At this time users are able to login but all dashboards are blank and 0 animals display. We are investigating the cause and a solution. Updates will be posted here as they become available.
- monitoring Sep 01, 2026, 10:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2026, 12:15 PM UTC
This incident has been resolved.
Your product runs on more than 24Pet
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services