Is Zuub down?
Last checked 9m agoNo new incidents. 1 long-running issue listed below.
Zuub is operational right now, apart from 1 long-running issue open since August 31, 2026. Last checked 9m ago.
Real-time Zuub status, recent outages, and incident history: pulled directly from Zuub's official status page at status.zuub.com every 5 minutes. Pingoru tracks 4 Zuub services and has captured 27 incidents in the last 90 days (94.16% uptime). Get email, Slack, Discord, or webhook alerts the moment Zuub reports a new incident, free for 3 monitors, no credit card.
Active incidents 2
-
Timeline · 3 updates
- investigating · Oct 20, 2026, 09:57 AM UTC
We are currently investigating an issue affecting the connection to BCBS FEP. All insurance verification requests for this connection are currently failing.
- identified · Oct 20, 2026, 01:24 PM UTC
The issue has been identified, and a fix is being implemented.
- monitoring · Oct 20, 2026, 10:30 PM UTC
A fix has been implemented and we are monitoring the results.
Latest: A fix has been implemented and we are monitoring the results.
-
-
Timeline · 2 updates
- investigating · Oct 18, 2026, 02:33 AM UTC
We are currently investigating this issue.
- identified · Oct 19, 2026, 10:58 AM UTC
The issue has been identified, and a fix is being implemented.
Latest: The issue has been identified, and a fix is being implemented.
-
Recent outages & incidents
Past 90 days-
Timeline · 3 updates
- investigating · Oct 18, 2026, 06:59 PM UTC
We are currently investigating this issue.
- identified · Oct 19, 2026, 10:58 AM UTC
The issue has been identified and a fix is being implemented.
- resolved · Oct 19, 2026, 06:06 PM UTC
The provider access portal for dentaquest has officially sunsetted. All request that were routed to dentaquest provider access via payer ID: CX014 are now going to the new sunlife portal: https://providers.dentaquest.com. Please make sure you have setup access to https://providers.dentaquest.com to continue receiving patient eligibility for you dentaquest request through CX014
Latest: The provider access portal for dentaquest has officially sunsetted. All request that were routed to dentaquest provider access via payer ID: CX014 are now going to the new sunlife …
-
-
Timeline · 3 updates
- investigating · Oct 04, 2026, 08:03 PM UTC
We are currently investigating this issue.
- monitoring · Oct 05, 2026, 10:54 AM UTC
The issue has been resolved, and we are monitoring the results.
- resolved · Oct 06, 2026, 03:59 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
-
Timeline · 2 updates
- investigating · Oct 04, 2026, 07:10 PM UTC
We are currently investigating this issue.
- resolved · Oct 06, 2026, 04:01 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
-
Timeline · 2 updates
- investigating · Sep 24, 2026, 08:45 PM UTC
We are currently investigating this issue.
- resolved · Sep 25, 2026, 12:10 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
-
Timeline · 4 updates
- investigating · Sep 22, 2026, 09:38 PM UTC
We are currently investigating this issue.
- identified · Sep 22, 2026, 09:40 PM UTC
Some IV requests using portal credentials with email MFA configured may be failing because email delivery is failing.
- monitoring · Sep 22, 2026, 10:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 23, 2026, 04:55 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
See the full Zuub outage history
19 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Zuub outage history →Or sign up free to get alerts when Zuub breaks · 10 free monitors · No credit card
- Started Oct 20, 2026, 09:57 AM UTC · ● 23h 51m
- Dentaquest request failing ResolvedStarted Oct 18, 2026, 06:59 PM UTC · Resolved Oct 19, 2026, 06:06 PM UTC · 23h 6m
- BCBS of Arizona requests failing OngoingStarted Oct 18, 2026, 02:33 AM UTC · ● 3d 7h
- Started Oct 04, 2026, 08:03 PM UTC · Resolved Oct 06, 2026, 03:59 PM UTC · 1d 19h
- Started Oct 04, 2026, 07:10 PM UTC · Resolved Oct 06, 2026, 04:01 PM UTC · 1d 20h
- Started Sep 24, 2026, 08:45 PM UTC · Resolved Sep 25, 2026, 12:10 AM UTC · 3h 25m
- Started Sep 22, 2026, 09:38 PM UTC · Resolved Sep 23, 2026, 04:55 PM UTC · 19h 17m
- Aetna failing for some requests ResolvedStarted Sep 22, 2026, 07:35 PM UTC · Resolved Sep 23, 2026, 09:23 AM UTC · 13h 48m