- Detected by Pingoru
- Jul 08, 2026, 04:57 AM UTC
- Resolved
- Jul 08, 2026, 05:36 AM UTC
- Duration
- 39m
Affected: BHX (Coventry) (Web 1)
Timeline · 2 updates
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investigating Jul 08, 2026, 04:57 AM UTC
We are experiencing a network incident in our UK location. We're investigating the issue and will provide an update as soon as possible.
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resolved Jul 08, 2026, 05:36 AM UTC
We recently experienced a major network issue at our Coventry datacentre. Service has now been fully restored for all customers, and a complete Reason for Outage (RFO) report will be published in due course via our status page
Read the full incident report →
- Detected by Pingoru
- Jun 28, 2026, 03:54 AM UTC
- Resolved
- Jun 28, 2026, 04:26 AM UTC
- Duration
- 32m
Affected: DAL (Dallas, US Central) (web1)
Timeline · 2 updates
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investigating Jun 28, 2026, 03:54 AM UTC
We’re currently expecting a network outage in our Dallas location. We’ve reported the issue to our upstream server provider and are awaiting a resolution.
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resolved Jun 28, 2026, 04:26 AM UTC
We have recieved confirmation from our upstream provider that the issue is now resolved. Apologies for the inconvenience which this has caused.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 07:10 PM UTC
- Resolved
- Apr 29, 2026, 12:26 AM UTC
- Duration
- 5h 16m
Affected: BHX (Coventry) (Web 1)DAL (Dallas, US Central) (web1)AMS (Amsterdam, Netherlands - European Union) (Amsterdam Web Hosting)
Timeline · 2 updates
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investigating Apr 28, 2026, 07:10 PM UTC
cPanel has notified its partners of a security issue with the cPanel/WHM login page. As a precaution we have disabled cPanel/WHM access until a patch has been deployed. We expect the patch to be deployed shortly and will re-enable access as soon as possible.
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resolved Apr 29, 2026, 12:26 AM UTC
cPanel access for all web hosting services has been fully restored. We will continue to restore access for customers with managed VPS and dedicated servers throughou the night.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 07:41 AM UTC
- Resolved
- Apr 08, 2026, 07:41 AM UTC
- Duration
- –
Affected: BHX (Coventry) (Web 2)
Timeline · 1 update
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resolved Apr 08, 2026, 07:41 AM UTC
We are receiving a DDoS attack against the web2 server. This is currently being mitigated, however customers may experience intermittent loading issues with their services during this period.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 11:25 PM UTC
- Resolved
- Apr 03, 2026, 01:56 PM UTC
- Duration
- 1d 14h
Affected: AMS (Amsterdam, Netherlands - European Union) (Amsterdam Web Hosting)
Timeline · 2 updates
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investigating Apr 01, 2026, 11:25 PM UTC
We are currently experiencing a network incident in our Amsterdam location. We are escalating to the transit provider and will update as soon as possible.
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resolved Apr 03, 2026, 01:56 PM UTC
According to the datacentre, "the incident was caused by a chain reaction within the electrical systems, where safety mechanisms were triggered. A human action played a role in the sequence of events, in combination with the behavior of the underlying technical systems.". A full RFO is expected by the end of next week.
Read the full incident report →
- Detected by Pingoru
- Mar 30, 2026, 07:25 PM UTC
- Resolved
- Mar 31, 2026, 02:58 AM UTC
- Duration
- 7h 33m
Affected: Client Services (Billing)
Timeline · 2 updates
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investigating Mar 30, 2026, 07:25 PM UTC
An issue with our off-network hosting provider for our client area, OVH, is experencing an incident in ther London location. Please get in touch via [email protected] for urgent support.
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resolved Mar 31, 2026, 02:58 AM UTC
This issue has now been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 29, 2026, 11:38 PM UTC
- Resolved
- Mar 29, 2026, 11:52 PM UTC
- Duration
- 14m
Affected: BHX (Coventry) (Web 2)
Timeline · 2 updates
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investigating Mar 29, 2026, 11:38 PM UTC
We are currently experiencing an issue with Litespeed webserver failing to start on web2.bhx server. We are investigating the root cause and will post an update shortly.
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resolved Mar 29, 2026, 11:52 PM UTC
We have resolved the issue with Litespeed webserver not starting. We will continue to monitor the system to ensure this does not reoccur.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2026, 07:56 PM UTC
- Resolved
- Mar 20, 2026, 10:56 AM UTC
- Duration
- 15h
Affected: BHX (Coventry) (Web 2)
Timeline · 2 updates
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investigating Mar 19, 2026, 07:56 PM UTC
We are experiencing a large-scale DDoS attack against our web2 service. Customers using Cloudflare may experience loading issues with their site whilst traffic is routed via our DDoS scrubbing system.
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resolved Mar 20, 2026, 10:56 AM UTC
The attack is under control for the time being. We will continue to monitor this closely and provide updates as necessary. Clients using Cloudflare and other proxying services may now safely re-enable these services.
Read the full incident report →
- Detected by Pingoru
- Dec 28, 2025, 11:49 PM UTC
- Resolved
- Dec 29, 2025, 08:54 AM UTC
- Duration
- 9h 5m
Affected: DAL (Dallas, US Central) (web1)
Timeline · 2 updates
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investigating Dec 28, 2025, 11:49 PM UTC
At approximately 15:06 pacific time our NOC began to see machines dropping offline in our Dallas, TX location. We are investigating UPDATE 15:43 pacific time. We are seeing high temperatures across many devices that are still online. We suspect that there is an HVAC issue with the facility, and we have reached out to the facility. We are also ensuring our own oncall technicians are enroute. Further updates will be posted when information is available.
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resolved Dec 29, 2025, 08:54 AM UTC
The temperature in the facility remains stable so we will now close this incident. We will continue to monitor this.
Read the full incident report →
- Detected by Pingoru
- Nov 28, 2025, 01:46 AM UTC
- Resolved
- Nov 28, 2025, 01:46 AM UTC
- Duration
- –
Affected: AMS (Amsterdam, Netherlands - European Union) (Amsterdam Web Hosting)
Timeline · 1 update
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resolved Nov 28, 2025, 01:46 AM UTC
We are experiencing intermittent network connectivity issues to our Amsterdam location. We're investigating and will provide an update as soon as possible.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 11:49 AM UTC
- Resolved
- Nov 18, 2025, 03:28 PM UTC
- Duration
- 3h 39m
Affected: Client Services (Billing)
Timeline · 2 updates
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investigating Nov 18, 2025, 11:49 AM UTC
Cloudflare is experiencing a worldwide outage. As a result, customers websites using Cloudflare may be experiencing issues. Some Zume services, including our client area, are also affected. For urgent support matters please contact us via email.
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resolved Nov 18, 2025, 03:28 PM UTC
This issue appears to be recovering now. We will monitor the situation and provide further updates if necessary.
Read the full incident report →
- Detected by Pingoru
- Oct 27, 2025, 11:12 AM UTC
- Resolved
- Oct 27, 2025, 11:12 AM UTC
- Duration
- –
Affected: DAL (Dallas, US Central) (web1)
Timeline · 1 update
Read the full incident report →
- Detected by Pingoru
- Oct 06, 2025, 10:37 PM UTC
- Resolved
- Oct 06, 2025, 10:49 PM UTC
- Duration
- 12m
Affected: BHX (Coventry) (Web 1)
Timeline · 2 updates
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investigating Oct 06, 2025, 10:37 PM UTC
We’re currently observing elevated packet loss due to a large-scale DDoS attack (up to 1 Tbps) affecting our upstream provider. Their network team is actively mitigating the issue.
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resolved Oct 06, 2025, 10:49 PM UTC
This issue is now resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 17, 2025, 10:48 AM UTC
- Resolved
- Jul 18, 2025, 01:24 AM UTC
- Duration
- 14h 36m
Affected: BHX (Coventry) (Web 1)
Timeline · 2 updates
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investigating Jul 17, 2025, 10:48 AM UTC
We are currently experiencing an issue with the business1 server. We will update as soon as possible.
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resolved Jul 18, 2025, 01:24 AM UTC
The service has been moved to a new hypervisor, which will resolve the issues which have occurred over the previous 24h. Thank you for your patience and we're sorry for any inconvenience caused by this.
Read the full incident report →
- Detected by Pingoru
- Jun 26, 2025, 11:55 AM UTC
- Resolved
- Jun 26, 2025, 12:33 PM UTC
- Duration
- 38m
Affected: Client Services (Zume API)AMS (Amsterdam, Netherlands - European Union) (Amsterdam Web Hosting)
Timeline · 2 updates
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investigating Jun 26, 2025, 11:55 AM UTC
We experienced a short period of high packet-loss in our Amsterdam location due to an issue with an upstream transit provider. The issue lasted under 1 minute.
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resolved Jun 26, 2025, 12:33 PM UTC
The network issues are re-occurring. Our upstream network provider (Asimo Networks) currently has an engineer on-site at Nikhef to resolve the issues. We will post a further update once it becomes available.
Read the full incident report →
- Detected by Pingoru
- Mar 13, 2025, 03:30 AM UTC
- Resolved
- Mar 13, 2025, 03:32 AM UTC
- Duration
- 1m
Affected: DAL (Dallas, US Central) (web1)
Timeline · 2 updates
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investigating Mar 13, 2025, 03:30 AM UTC
web1 went down.
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resolved Mar 13, 2025, 03:32 AM UTC
web1 recovered.
Read the full incident report →
