Zume experienced a major incident on March 30, 2026 affecting Client Services (Billing), lasting 7h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Client Services (Billing)
Update timeline
- investigating Mar 30, 2026, 07:25 PM UTC
An issue with our off-network hosting provider for our client area, OVH, is experencing an incident in ther London location. Please get in touch via [email protected] for urgent support.
- resolved Mar 31, 2026, 02:58 AM UTC
This issue has now been resolved.