Zume experienced a major incident on November 18, 2025 affecting Client Services (Billing), lasting 3h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Client Services (Billing)
Update timeline
- investigating Nov 18, 2025, 11:49 AM UTC
Cloudflare is experiencing a worldwide outage. As a result, customers websites using Cloudflare may be experiencing issues. Some Zume services, including our client area, are also affected. For urgent support matters please contact us via email.
- resolved Nov 18, 2025, 03:28 PM UTC
This issue appears to be recovering now. We will monitor the situation and provide further updates if necessary.