Zume experienced a minor incident on April 1, 2026 affecting AMS (Amsterdam, Netherlands - European Union) (Amsterdam Web Hosting), lasting 1d 14h. The incident has been resolved; the full update timeline is below.
Affected components
AMS (Amsterdam, Netherlands - European Union) (Amsterdam Web Hosting)
Update timeline
- investigating Apr 01, 2026, 11:25 PM UTC
We are currently experiencing a network incident in our Amsterdam location. We are escalating to the transit provider and will update as soon as possible.
- resolved Apr 03, 2026, 01:56 PM UTC
According to the datacentre, "the incident was caused by a chain reaction within the electrical systems, where safety mechanisms were triggered. A human action played a role in the sequence of events, in combination with the behavior of the underlying technical systems.". A full RFO is expected by the end of next week.