Resolved after 38 minutes, affecting Client Services (Zume API) and AMS (Amsterdam, Netherlands - European Union) (Amsterdam Web Hosting), on June 26, 2025.
The network issues are re-occurring. Our upstream network provider (Asimo Networks) currently has an engineer on-site at Nikhef to resolve the issues. We will post a further update once it becomes available.
Affected components
Update timeline
- investigating Jun 26, 2025, 11:55 AM UTC
We experienced a short period of high packet-loss in our Amsterdam location due to an issue with an upstream transit provider. The issue lasted under 1 minute.
- resolved Jun 26, 2025, 12:33 PM UTC
The network issues are re-occurring. Our upstream network provider (Asimo Networks) currently has an engineer on-site at Nikhef to resolve the issues. We will post a further update once it becomes available.
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