Zoom incident
Service Degradation Affecting Zoom AI Companion in US Region
Zoom experienced a minor incident on September 6, 2026 affecting Zoom AI, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 06, 2026, 03:57 AM UTC
We are currently investigating a service degradation affecting Zoom AI Companion in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Sep 06, 2026, 04:32 AM UTC
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
- identified Sep 06, 2026, 04:47 AM UTC
We have successfully identified the root cause affecting Zoom AI Companion in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Sep 06, 2026, 05:06 AM UTC
The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Sep 06, 2026, 05:20 AM UTC
This incident has been resolved and the affected services have been restored.