Resolved after 1 hour 6 minutes, affecting Visa Direct, on June 23, 2021.
This incident has been resolved. The problem: Visa and its suppliers were having an issue in processing the requests due unexpected high demand, as result Zũm was receiving a timeout error. The solution: Visa and its suppliers resolved the issue.
Affected components
Visa Direct
Update timeline
- identified Jun 23, 2021, 02:35 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 23, 2021, 03:41 PM UTC
This incident has been resolved. The problem: Visa and its suppliers were having an issue in processing the requests due unexpected high demand, as result Zũm was receiving a timeout error. The solution: Visa and its suppliers resolved the issue.
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