Zūm Rails incident

Interac outage

Resolved after 1 hour 23 minutes, affecting Interac, on October 9, 2026.

monitoring Oct 09, 2026, 05:41 PM UTC

We have been informed that the Interac service is resuming across all banks

Started
Oct 09, 2026, 04:57 PM UTC
Resolved
Oct 09, 2026, 06:20 PM UTC
Duration
1h 23m
Detected by Pingoru
Oct 09, 2026, 04:57 PM UTC

Affected components

Interac

Update timeline

  1. identified Oct 09, 2026, 04:57 PM UTC

    Interac payments across the retail network have been failing for the past 15 minutes. Transactions are failing right after being created. We have been informed that the issue originates with Interac and is unrelated to Zūm Rails or our banking partner. You can also monitor Interac status using the link https://statusgator.com/services/interac. We will continue updating this page as more information becomes available and confirm once Interac service has returned to normal.

  2. monitoring Oct 09, 2026, 05:41 PM UTC

    We have been informed that the Interac service is resuming across all banks

  3. resolved Oct 09, 2026, 06:20 PM UTC

    This incident has been resolved.

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