Resolved after 1 hour 15 minutes, affecting API, on August 4, 2021.
API and Portal are back and running, we are still monitoring
Affected components
API
Update timeline
- investigating Aug 04, 2021, 06:51 PM UTC
We are currently investigating this issue.
- identified Aug 04, 2021, 07:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 04, 2021, 07:38 PM UTC
Production API is already back and running, portal is still intermittent.
- monitoring Aug 04, 2021, 07:41 PM UTC
API and Portal are back and running, we are still monitoring
- resolved Aug 04, 2021, 08:06 PM UTC
This incident has been resolved.
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