Resolved after 1 hour 15 minutes, on September 3, 2021.
On September 03, 2021 from 2:30 p.m. to 2:45 p.m. EST, some customers experienced errors and degraded service while using Zūm Rails API and Portal. The transactions that were initiated before and after this time frame were processed normally. We're terribly sorry for the disruption, and we very much appreciate your patience.
Update timeline
- resolved Sep 03, 2021, 07:08 PM UTC
On September 03, 2021 from 2:30 p.m. to 2:45 p.m. EST, some customers experienced errors and degraded service while using Zūm Rails API and Portal. The transactions that were initiated before and after this time frame were processed normally. We're terribly sorry for the disruption, and we very much appreciate your patience.
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