Resolved after 3 hours 12 minutes, affecting Visa Direct, on December 14, 2021.
The Network outage between Visa Direct and the processing bank has been resolved. The situation is being monitored to ensure that everything keeps functioning as intended.
Affected components
Update timeline
- investigating Dec 14, 2021, 05:37 PM UTC
We are in the process of investigating this issue with Visa and its bank partner, and have verified the issue is not on the Zūm Rails side. Thank you for your patience, and sorry for any inconvenience this may cause.
- identified Dec 14, 2021, 06:03 PM UTC
The issue has been identified as a network outage between Visa and the processor bank. They are working to resolve the issues as quickly as possible. Thank you for your patience, and sorry for any inconvenience this may cause.
- monitoring Dec 14, 2021, 08:36 PM UTC
The Network outage between Visa Direct and the processing bank has been resolved. The situation is being monitored to ensure that everything keeps functioning as intended.
- resolved Dec 14, 2021, 08:49 PM UTC
The issue has been resolved. Thanks for your patience
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