Zūm Rails incident

Intermittent Interac Issues

Resolved after 1 hour 21 minutes, affecting Interac, on March 16, 2022.

resolved Mar 16, 2022, 07:42 PM UTC

The issues between Interac and their banking partners have been fully resolved and there has been no further problems. Thank you for your patience and understanding in this matter.

Started
Mar 16, 2022, 06:21 PM UTC
Resolved
Mar 16, 2022, 07:42 PM UTC
Duration
1h 21m
Detected by Pingoru
Mar 16, 2022, 06:21 PM UTC

Affected components

Interac

Update timeline

  1. investigating Mar 16, 2022, 06:21 PM UTC

    A problem has been detected that is affecting certain Interac transactions. We have investigated the issues and have found that the problem is on the Interac side in relation to their banking partner. We are currently waiting on an ETA for resolution. We apologize for any inconvenience this may cause.

  2. identified Mar 16, 2022, 06:35 PM UTC

    The issue has been identified and resolved on Interac and it's banking partners side.

  3. monitoring Mar 16, 2022, 06:38 PM UTC

    The situation is currently being monitored to ensure the intermittent instability issues are fully resolved.

  4. resolved Mar 16, 2022, 07:42 PM UTC

    The issues between Interac and their banking partners have been fully resolved and there has been no further problems. Thank you for your patience and understanding in this matter.

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