Resolved after 2 hours 35 minutes, affecting API, on March 31, 2022.
The latency issue surrounding the API production environment has been resolved. No further issues have been encountered and all systems are fully operational. Thank you for your patience and understanding in this matter, and we apologize for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Mar 31, 2022, 06:11 PM UTC
We are currently investigating an issue with latency in the production API environment. The team is working to get the issue resolved quickly and we apologize for any inconvenience this may cause.
- identified Mar 31, 2022, 06:51 PM UTC
The cause of the latency issue has been identified and the team is currently in the process of applying the fix to resolve the problem. We appreciate your patience in this matter and apologize for the inconvenience.
- monitoring Mar 31, 2022, 07:18 PM UTC
The fix for the latency issue has been applied and everything is now resolved and fully functional. We are currently monitoring the situation to ensure no further problems arise. Thank you for your patience.
- resolved Mar 31, 2022, 08:47 PM UTC
The latency issue surrounding the API production environment has been resolved. No further issues have been encountered and all systems are fully operational. Thank you for your patience and understanding in this matter, and we apologize for any inconvenience this may have caused.
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